At Saira Shakira we are committed to ensuring the highest level of service. Whilst
we hope you are delighted with your order, we do not offer any return of exchange
under normal conditions. We only offer Conditional Exchange if you face quality
issues with the product.
If you find the product faulty in terms of its quality or the work done, you have to
get back to us within 48 hours of delivery. After you generate a query, the Quality
Department of the Company will look into the issue and get right back to you. After
reviewing the product, we may offer you an Exchange or store credit for future
purchases in case of any major fault.
Moreover, orders those are customized or given a discount on are not eligible for
Return or Refund or Chargeback.